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Contact course instructor problem


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  Page: 1
Jairoch
Subject: Contact course instructor problemQuote this post in your reply
Hi, Although the feedback message after sending an email by the "Contact course instructor" form is "Succesfully", the email mesaage never arrives to instructor. However, when I use the "Course email" form, the emails arrive to everyone without any problem.
In addition, could you tell me how can I edit (change to visible) the hidden field (instructo's email) in the "Contact course instructor" form?

I'm using ATutor 1.3.3. with easyphp 1.7. (Apache 1.3.27 - PHP 4.3.3 - MySQL 4.0.15 - PhpMyAdmin 2.5.3) under windows 2003 server.

The first thing i did was check the instructor's email address in the instructor's profile, it was ok, then, i tested it by using the "course email" form in the instructor's control center (Taught Courses), and the email message arrived to everyone (included the instructor's email address) without any problem, thus, it's so easy conclude that the problem is not the instructor's email address. The problem is specifically in the "Contact Course Instructor" form, by clicking in "Contact Course Instructor" link, from the browse courses page (Control Centre).
Also, the "Contact Course Instructor" form has the "To Email:" field status as "Hidden", and I haven't found out where can i change it to "Visible". Could you tell me where can I change the field status?

Thank You so much.
Posted: 2004-03-22 12:00:14
TreeFort
Subject: Still seems to be a problemQuote this post in your reply
I am running ATutor 1.4RC2 and this is also happening to me. There also seems to be trouble with the enrollment manager listing the users who are requesting enrollment.

If anyone has any ideas, please share.
Posted: 2004-05-20 10:42:59
greg

Avatar for greg
Subject: Mail problemQuote this post in your reply
I wasn't able to reproduce the mail problem myself. Are you able to reproduce it. See if there are any other details you can identify that might provide clues.

I did find another bug. After entering a course I teach, then going to one as a student, the Contact Admin form appears instead on Contact Instructor. It's been added to the bug tracker.

There is no switch to unhide the instructor's email address (yet). You can change the code in :

users/content_instructor.php line 130

from:

<td class="row1"><i><?php echo _AT('hidden'); ?></i></td>

to

<td class="row1"><i><?php echo $instructor_email; ?></i></td>

In reply to:
Hi, Although the feedback message after sending an email by the "Contact course instructor" form is "Succesfully", the email mesaage never arrives to instructor. However, when I use the "Course e...

Posted: 2004-05-20 17:16:01
greg

Avatar for greg
Subject: Can't reproduceQuote this post in your reply
What is also happening?

Can't reproduce the enrollment problem myself. Your course needs to be set to private, perhaps? Otherwise students enroll automatically.

We need details if you want help. Like that given by Jairoch above.

In reply to:
I am running ATutor 1.4RC2 and this is also happening to me. There also seems to be trouble with the enrollment manager listing the users who are requesting enrollment.

If anyone has any ideas, pl...

Posted: 2004-05-20 17:40:11
TreeFort
Subject: My BadQuote this post in your reply
I figured out my trouble - it was an improper permission setting on my Mercury SMTP server. All is now well.
Posted: 2004-05-21 10:25:50
 Page: 1

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