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cannot login after upgrade
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| AhmedElGamil | Subject: cannot login after upgrade |  |
| I just upgraded from Atutor version 1.6.1 to 1.6.2 and i Cannot login using the admin account nor the Instructor account I tried recovering the password but the new passwords doesn't work either I searched the forum, tried the solutions suggested but they didn't work.. am i missing any thing ? Posted: 2008-12-13 16:47:40 | ||
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greg | Subject: Re: cannot login after upgrade | |
| Which theme are you using? Try manually setting the "default" theme as the default in the themes table of you ATutor database. Posted: 2008-12-13 17:01:57 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
| Okay..i am using phpmyadmin to do the task the themes table is called AT_themes i have 4 entries within this table..the 1st one has the title "ATutor", what is the parameter that i should edit, and what value should i give it ? Posted: 2008-12-13 17:13:59 | ||
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| greg | Subject: Re: cannot login after upgrade | |
| set "status" for the "ATutor" theme to "2" and all others to "1" Posted: 2008-12-13 17:19:50 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
This is the case here, "status" for "ATutor" is 2 and all the other are 1  Thanks for your help, much appreciated Posted: 2008-12-13 17:29:05 | ||
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| greg | Subject: Re: cannot login after upgrade | |
| how many characters are displayed in the password field in the admin and members tables? Posted: 2008-12-13 17:34:34 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
| in case of the Admin:32 char the members chars number varies from user to user but as for my instructor account: 40 chars Posted: 2008-12-13 18:02:58 | ||
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harris | Subject: Re: cannot login after upgrade | |
| Hi, Can you check if the SHA1 password match the ones inside your database. Use the SQL code I had in the following thread: www.atutor.ca/view/7/15023/1.html and tell me if the passwords match, thanks. Harris Posted: 2008-12-14 14:39:35 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
| actually they doesn't match.. should i set the hash manually ? Posted: 2008-12-14 18:27:21 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
| Okay i changed the hash manually and still i can't login.. guys help me out here, i am getting mails from every user on the system .. is this problem a known issue ? Posted: 2008-12-14 18:37:10 | ||
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| greg | Subject: Re: cannot login after upgrade | |
| Did you reload during installation? Passwords may have been encrypted twice. Revert back to the old system, and try upgrading again. And, you should do it when courses are not running. Posted: 2008-12-14 18:43:52 | ||
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| AhmedElGamil | Subject: Re: cannot login after upgrade | |
| I reverted back to the old systems and upgraded again the problem is still there.. by the way, the newly created users can access their account normally ! Posted: 2008-12-14 20:35:51 | ||
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| harris | Subject: Re: cannot login after upgrade | |
| There was a problem during 161, beta test and had been fixed. The problem would cause the password field to get encrypted twice. I just tried a 155->161->162 upgrade, logged in as both instructor and admins no problem. Can you tell me what your php, mysql, sever information and/or any customization/alteration to your database so that we can help you track down the problem? Posted: 2008-12-15 10:52:35 | ||
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| harris | Subject: Re: cannot login after upgrade | |
| Also, if you are upgrading from < 1.6.1, you can just upgrade it to 1.6.2 without running all the sub version(s) in between. Posted: 2008-12-15 11:04:14 | ||
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| harris | Subject: Re: cannot login after upgrade | |
| This is not right if you are in 161+. AT_admins and AT_members should all be 40 chars. The passwords should all be encrypted.
Posted: 2008-12-15 11:13:51 | ||
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