Support Forums
ATutor Bug Reports
white page at login
You must be signed-in to post.
| Author | Subject | |
|---|---|---|
| Page: 1 | ||
| amboycharlie | Subject: white page at login |  |
| If you are asking for help, provide lots of detail so problems can be reproduced. Things to describe: Operating system ATutor is installed on - godaddy.com ATutor version - latest Patch #s applied - none ATutor theme name - default PHP version - 5.3 MySQL version - 5 Webserver & version - apache Copies of error messages - none Changes to default settings - no Web browser being used - safari ...and anything else relevant - I installed the newest version this morning and get a white page at /users/index.php after I login. Posted: 2011-09-14 23:01:34 | ||
 | ||
greg | Subject: Re: white page at login | |
| Try a fresh download and install again. Did you extract the ATutor file before or after uploading to godaddy? It could possibly be a php version issue. 5.3 has had some issues. Try upgrading php. Posted: 2011-09-15 07:36:34 | ||
| ||
| amboycharlie | Subject: Re: white page at login | |
| Try a fresh download and install again. I can get into it through an open course on the course browser but not from the login page to the user/index page. I reloaded the user file and it did not help. Did you extract the ATutor file before or after uploading to godaddy? Yes, I had to remove it from the .tar and convert it to .zip to upload to godaddy. It could possibly be a php version issue. 5.3 has had some issues. Try upgrading php. I was wrong about the php. Godaddy has 5.2. Can't do much about that. It's a shared server. f you are asking for help, provide lots of detail so problems can be reproduced. Things to describe: Operating system ATutor is installed on - ATutor version - Patch #s applied - ATutor theme name - PHP version - MySQL version - Webserver & version - Copies of error messages - Changes to default settings - Web browser being used - ...and anything else relevant - Posted: 2011-09-16 01:06:54 | ||
| ||
| greg | Subject: Re: white page at login | |
| My guess would be the conversion to a zip file went wrong. We've installed dozens of systems without any problems. Godaddy does provide Linux based hosting, which we'd recommend over Windows hosting for stability. If you have an opportunity to switch your system over to Linux, I would guess that will resolve the problem. Posted: 2011-09-16 10:27:14 | ||
| ||
| Candan | Subject: spammer | |
| 1256913900@qq.com Posted: 2011-10-13 05:27:43 | ||
| ||
| Page: 1 | ||
You must be signed-in to post.