Support Forums
ATutor Support
error in install step 3
You must be signed-in to post.
| Author | Subject | |
|---|---|---|
| Page: 1 | 2 | ||
| p30graph3 | Subject: error in install step 3 | |
| i wany install atuto 1.6.3 but in step 3 install ive me this error: Error * Administrator password cannot be empty. * Personal Account Password cannot be empty. i enter password but shoe me this error to. my php version is 5.2.10 Posted: 2009-08-11 15:19:05 | ||
| cindy | Subject: Re: error in install step 3 | |
| 1. Make sure file "sha-1factory.js" exists at ATutor root folder. 2. Make sure javascript is enabled in your browser setting. If still have problem, re-download ATutor from atutor.ca/atutor/download.php and reinstall. Posted: 2009-08-11 15:59:51 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| can i install Atutor in host that php ver is 5.2.x? Posted: 2009-08-12 13:10:46 | ||
| cindy | Subject: Re: error in install step 3 | |
| No problem. Mine is running on 5.2.5. Posted: 2009-08-12 13:18:08 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| my host information is this: why i cound not install it. it's show me error in step 3: Error * Administrator password cannot be empty. * Personal Account Password cannot be empty. i really enter passwords but above error eccur too. i install it on local successfuly but on server ... plz help me soon as posible Posted: 2009-08-12 14:39:42 | ||
| cindy | Subject: Re: error in install step 3 | |
| Can you provide these info: Operating system ATutor is installed on - ATutor theme name - PHP version - MySQL version - Webserver & version - Copies of error messages - Web browser being used - ...and anything else relevant - Posted: 2009-08-12 14:56:31 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| os : linux - unix php 5.2.10 or 5.2.x mysql is comfortable web boewser . mozilla fire fox 3.5.2 Posted: 2009-08-12 15:02:31 | ||
| cindy | Subject: Re: error in install step 3 | |
| When the error reported, did firefox reported javascript error? Use firefox menu "Tools" -> "Error Console" to find out javascript error. Posted: 2009-08-12 15:10:11 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| i use IE6 too , but error eccur Posted: 2009-08-12 15:13:12 | ||
| cindy | Subject: Re: error in install step 3 | |
| You mean the javascript error is reported in firefox? What is it? Clear all the old messages from "error console" before going into step 3 to make sure the error is reported for step 3. Posted: 2009-08-12 15:16:16 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| if i clear error (if exist) i can install? if no error happened in installation what i shoud do? Posted: 2009-08-12 15:22:34 | ||
| cindy | Subject: Re: error in install step 3 | |
| Are you using apache web server? Can you have a look at apache server error log files? Posted: 2009-08-12 15:32:12 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| yes apache is running in server an no error show, Posted: 2009-08-12 15:35:22 | ||
| cindy | Subject: Re: error in install step 3 | |
| If you install successfully at localhost but failed at host server, very likely it's the problem with your host. Try asking your host admin or switch to another host. Posted: 2009-08-12 15:50:30 | ||
| p30graph3 | Subject: Re: error in install step 3 | |
| i now chang my host . i will test it on new host Posted: 2009-08-12 15:53:22 | ||
| Page: 1 | 2 | ||
You must be signed-in to post.

