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There was an error sending the email message.


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amlim25
Subject: There was an error sending the email message.Quote this post in your reply
If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on - atutor is installed in hosting (o.s. ubuntu)
ATutor version -1.6.3
Patch #s applied -
PHP version - 5
MySQL version - 5.0.51a-3ubuntu5.4-log

When I send a message or I post a message in any forum I always obtain the following messages:

The following errors occurred:

* There was an error sending the email message.

In this case the message arrives, but when an user forgets the password and click on "forgot your password?" (login panel), he gets the same message and the message DOESN'T ARRIVE!
Thank you for help
Anna
Posted: 2009-11-09 11:57:49
greg

Avatar for greg
Subject: Re: There was an error sending the email message.Quote this post in your reply
see:
www.atutor.ca/atutor/docs/faq.php#1

Also make sure spam filters are not catching messages.
Posted: 2009-11-09 13:57:32
amlim25
Subject: Re: There was an error sending the email message.Quote this post in your reply
I read everything, I read wiki but I need some more help!

I obtained this answer by adminstrator of the server: <<it is everithing ok, I think that is a problem of Atutor php script>>

I'll give you the php configuration (obtained by running phpinfo on the server):
<b>System</b> Linux srv1.beedoo.org 2.6.24-25-xen #1 SMP Tue Oct 20 10:29:44 UTC 2009 i686
Build Date Aug 21 2009 19:44:40
Server API CGI/FastCGI
Virtual Directory Support disabled
Configuration File (php.ini) Path /etc/php5/cgi
Loaded Configuration File /etc/php5/cgi/php.ini
Scan this dir for additional .ini files /etc/php5/cgi/conf.d
additional .ini files parsed /etc/php5/cgi/conf.d/curl.ini, /etc/php5/cgi/conf.d/gd.ini, /etc/php5/cgi/conf.d/imagick.ini, /etc/php5/cgi/conf.d/mysql.ini, /etc/php5/cgi/conf.d/mysqli.ini, /etc/php5/cgi/conf.d/pdo.ini, /etc/php5/cgi/conf.d/pdo_mysql.ini, /etc/php5/cgi/conf.d/xmlrpc.ini, /etc/php5/cgi/conf.d/xsl.ini
PHP API 20041225
PHP Extension 20060613
Zend Extension 220060519
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
IPv6 Support enabled
Registered PHP Streams zip, php, file, data, http, ftp, compress.bzip2, compress.zlib, https, ftps
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
<b>Registered Stream Filters</b> string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, convert.iconv.*, bzip2.*, zlib.*
......
<b>sendmail_from</b> no value
<b>sendmail_path</b> /usr/sbin/sendmail-wrapper-php
<b>SMTP<b> localhost
<b>smtp_port<b> 25

THANK YOU

Anna

N.B. mail also doesn't work on my pc, I installed atuor on my pc, apachi is running and php.ini is configured with:

SMTP = localhost
smtp_port = 25

and no smtp path because I don't know what I must do
Posted: 2009-11-11 11:52:04
amlim25
Subject: Re: There was an error sending the email message.Quote this post in your reply
If you are asking for help, provide lots of detail so problems can be reproduced.

Things to describe:
Operating system ATutor is installed on -
ATutor version -
Patch #s applied -
ATutor theme name -
PHP version -
MySQL version -
Webserver & version -
Copies of error messages -
Changes to default settings -
Web browser being used -
...and anything else relevant -
Posted: 2009-11-11 12:08:14
amlim25
Subject: Re: There was an error sending the email message.Quote this post in your reply
Eureka!
I changed on my computer php.ini with:

SMTP=smtp.libero.it (my provider server smtp)

and not localhost, so message arrived!

I wrote a mail to administrator of the hosting server, I hope that also in unix server there is something similar!
By
Anna
Posted: 2009-11-11 12:12:44
 Page: 1

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